Copywriting vs Technical Writing - Which Is More Important And Why?

Copywriting vs Technical Writing – Which Is More Important And Why? [2024]

When creating website content, you often need different types of content to serve different purposes. From blog posts to product pages, content should inform, educate, convince, and prompt your readers to take the right actions. Two key skills for creating effective website content are copywriting and technical writing.

Copywriting involves writing compelling stories that engage readers and persuade them to take certain actions. On the other hand, technical writing is focused more on clearly explaining complex topics or how something works to educate readers well.

Both copywriting and technical writing play an important role, depending on your goals for the content and who the target audience is. In this article, we will closely compare copywriting vs technical writing side-by-side. Here, you will explore when copywriting works best to craft persuasive narratives compared to when technical writing is more fitting for comprehensive explanations.

We’ll discuss why both skills are so valuable for marketing teams looking to connect with customers across websites, blogs, product content, and more. Additionally, we’ll highlight the core differences between the two disciplines and provide recommendations on when teams should devote more effort towards hard-hitting, catchy copywriting versus detailed, informative technical writing.

What is Copywriting?

Copywriting refers to the skill and practice of crafting persuasive, engaging content that drives a specific action or outcome. Unlike technical writing, copywriting aims to influence prospects by tapping into emotions, psychology, and compelling narratives.

Purpose of Copywriting

The goal of copywriting is to build a bridge between what customers desire and the offerings you provide. Copywriting can help to take the important product features and translate them into tangible reader benefits that connect with what your prospects care about. The core purpose is leveraging knowledge of human behavior and motivation to convince readers to take the action you want, whether that is signing up on a website, making a purchase, or sharing content that resonates.

Skilled copywriters understand what customers are looking to accomplish. They know the hopes, challenges, and goals of their target audience. Copywriters then take this reader knowledge and insight into customer thinking to craft content that positions products/services as the ideal solution.

Persuasive copywriting can be used to demonstrate how specific features can help your prospects overcome obstacles and achieve their objectives. This enables you to guide the audience to take conversion-driving actions like opt-ins, downloads, free trials, or purchases.

The most effective copywriting aligns with customer motivations. It taps into decision-making drivers. Copywriters can make logical appeals by emphasizing on efficiency and results. You can also leverage emotion by spotlighting how your prospects will feel using a product or service.

Great copywriting combines rational and emotional elements to resonate deeply and prompt the desired action.

Use Cases of Copywriting

Good copywriting has many key uses in marketing and sales:

  • Landing pages: You may optimize headlines, subheads, bullet points, and text to grab attention and get visitors to convert, download content, or sign up for demos.
  • Email sequences: In your email copies, you may focus on personalization, telling good stories over messages, addressing concerns, and having strong calls to action to turn subscribers into customers.
  • Ads: Intrigue audiences and spark action by telling good stories, tapping into emotions, offering something irresistible, and showing a clear path in very limited words across social media, display ads, and more.
  • Sales letters/long pitches: In this case, you may use research, customer stories, showing value, and scarcity to convince clients to buy expensive offerings or make big partnerships.
  • Social media posts: You may optimize messaging, positioning, visuals, and calls to action across platforms to quickly grab attention, connect emotionally, entertain or educate audiences, and drive brand lift through shares, engagement, and lead generation.
  • Website content: Use copywriting to bring static web pages to life, communicate key value props, and compel visitors to take the next steps from free trials to purchases.

Skills Required To Be A Copywriter

To be an exceptional copywriter, you need these core skills:

  • Creativity and storytelling: Craft stories that connect with buyer motivations and compel action. Identify hooks in products/services to build narratives.
  • Psychology and persuasion: Understand what drives human decisions. Use language carefully to tap into cognitive biases and guiding principles to overcome concerns.
  • Research and analysis: Deeply understand buyer personas, topics, industries, and competitors to inform strategic messaging. Blend empathy, data, and insights.
  • Organization: Sequence copy to guide readers smoothly through the customer journey with aligned messaging to address questions and drive conversions.
  • Writing competency: Tight copy with excellent grammar, concise paragraphs, and scannable content looks professional and clears up confusion to build a reputation and be more persuasive.
  • Testing and optimization: Continuously improve copy by relentlessly experimenting with variations in messaging, formats, and layouts while using data and lessons learned to boost performance.

The most talented copywriters relentlessly strengthen skills in research, persuasive psychology, storytelling, brevity, and conversion optimization to write copy that truly compels action.

What is Technical Writing?

Technical writing refers to creating informative content that teaches readers about complex, specialized topics. It concentrates on clearly communicating technical details to targeted audiences in a way that enables comprehending how something works. The objectives are education and understanding through the use of precise language and subject-specific terminology.

Purpose of Technical Writing

The core purpose of technical writing is to simplify complicated information about processes, products, services, and areas of expertise. The aim is to take concepts, specifications, and details that are dense or sophisticated and make them accessible to your prospects. Technical writers essentially translate complex material into easy-to-understand explanations that are optimized for clarity.

Some key goals include enabling your prospects to thoroughly understand product specifications, features, and capabilities. Technical writing will allow your users to troubleshoot issues or problems efficiently. It will also help guide accurate, effective use of advanced technologies or methodologies related to a field. Your readers will be able to apply the simplified technical knowledge to then properly leverage systems, tools, applications, and devices for their needs.

Exceptional technical writing removes barriers for readers by unraveling intricacy. A great technical writer excels at identifying core challenges or sticking points that intimidate readers when encountering elaborate processes or disciplined expertise. Content is crafted to make specialized topics feel welcoming and achievable no matter the technical comfort level of the audience. This allows anyone to continue benefiting from the most cutting-edge innovations.

Use Cases of Technical Writing

Technical writing is key for simplifying complex topics across:

  • User manuals & troubleshooting: Create structured “how to” instructions to help with installation, usage, maintenance, and customer support.
  • Software docs & specifications: Detail capabilities so internal teams and users understand intended functionality, workflows, and customer journeys.
  • Standard operating procedures: Codify processes into consumable, visually rich desk references so operations teams work efficiently and consistently.
  • Knowledge bases & Wikis: Interview experts across departments to capture best practices and create living repositories of institutional knowledge for scaling efficiency.
  • Policies, and regulatory docs: Decipher laws and untangle bureaucratic guidelines to produce compliant materials that meet legal and industry standards.
  • Tutorials, eLearning, demo scripts: Structure and simplify training for digital delivery across teams to support product success and customer education.
  • Release notes & change logs: Decode developer updates into summarized overviews of enhancements and changes to keep stakeholders aligned on upgrades.
  • API docs & developer guides: Clearly explain integration options, setup processes, usage guidelines, and more to accelerate development.

Skills Required To Be A Technical Writer

Great technical writers have a mix of hard skills and soft skills:

  • Topic mastery: Obsess over deeply understanding products, services, systems, and software via hands-on use, SME interviews, and continuous learning.
  • Research & analysis: Probe, synthesize, and translate dense, complex information into clear explanations. Piece together narratives by digging into specs, docs, data, and code.
  • Precision with technical language: Structure terminology, definitions, acronyms, and abstract concepts spanning technology, processes, science, etc. for simplicity.
  • Organization expertise: Intuitively group concepts and sequence content so documents logically build foundational knowledge in a consumable way.
  • Simplifying complexity: Serve as a human filter using analogies, visuals, and reader-focused language to interpret complex topics.
  • Writing & editing skills: Produce polished, professional deliverables with excellent clarity, consistency, and flow for both internal and external audiences.
  • Keen document design eye: Create skimmable, scannable content with layout, white space, visuals, and emphasis that make information quick to consume.
  • Testing & improvement mindset: Continuously strengthen content by soliciting feedback, analyzing data, and iterating extensively to find optimal presentation recipes.

Quick Glance at Copywriting vs Technical Writing

AspectCopywritingTechnical Writing
PurposePersuasive; aims to sell or promoteInformative; aims to explain, instruct, or guide
AudiencePotential customers or target audienceProfessionals, users, or those seeking specific information
GoalEncourage action (e.g., purchase, sign-up)Clarity and comprehension of complex information
ToneCreative, engaging, persuasiveFormal, objective, straightforward
StyleEmotive, attention-grabbing, conciseClear, precise, detailed
Content ExamplesAdvertisements, marketing campaigns, slogansUser manuals, technical guides, reports, white papers
FocusBenefits, features, persuasionInstructions, explanations, information presentation
MediumsAds, websites, social media, sales pagesManuals, guides, reports, scientific papers, documentation
EmphasisEmotion, persuasion, brandingAccuracy, precision, clarity

Which One To Use Actively Between Copywriting vs Technical Writing

Rather than rigidly relying on just one between copywriting vs technical writing skill sets, the better option is to use a combination of both – technical copywriting. This approach involves using intriguing storytelling hooks that copywriting is known for, which instantly engage readers’ attention while still properly informing them through clear technical information.

Some core strengths of quality technical copywriting include:

  • Leveraging compelling narratives that get readers interested and invested through creativity and imagination – a hallmark of skilled copywriting
  • Ensuring clarity and comprehension by explaining complex details accurately through precise language associated with exceptional technical writing
  • Finding the right mix of storytelling color and technical accuracy tailored to both the goals of the content and the needs of the target audience

The ultimate purpose is to create content that simultaneously speaks to readers’ hearts to capture intrigue and speaks to their minds to ensure understanding. This fusion of technical copywriting fuses information and emotional appeal for optimal results.

Technical Copywriting – Purpose & Usefulness

Technical copywriting will help you teach your prospects about complex topics, technology, processes, or services in an approachable way that connects emotionally to prompt action.

Writers who are skilled technical copywriters have a strong grasp of the intricate details as well as big-picture connectivity around products and subjects. But they also know how to simplify information and link it to what readers care about most.

This blended skillset combining technical accuracy with reader resonance works well when you need to clearly explain complicated concepts, sophisticated products, elaborate services, or multifaceted topics while persuading readers to take the next steps and specific calls to action.

For example, an exceptional technical copywriter could write a landing page that breaks down a highly complex software platform using basic, consumer-friendly language. They would take care to relate platform capabilities and features specifically to the real target user needs, pain points, and end goals. This level of clarity and emotional connection leads to increased landing page conversion rates.

With refined technical copywriting skills, you can leverage compelling storytelling and psychological hooks commonly used in traditional copywriting without sacrificing any technical precision or losing reader trust by glossing over product/service realities. Hitting the optimal balance of simplicity and accuracy tailored to audience understanding means efficiently educating and persuasively activating readers simultaneously – leading them to eagerly convert at high rates on calls-to-action.

Enhancing Copywriting and Technical Writing Using AI

Artificial intelligence (AI) is transforming content creation. AI-powered tools can help you accelerate crafting all types of content, from copywriting to technical writing, while upholding quality.

For copywriting needs, AI can generate ideas and initial drafts for emails, landing pages, advertisements, social posts, and more. Solutions, like Mail Mint, even offer AI optimization for entire email marketing campaigns, where you can provide high-level direction and goals while AI handles crafting full email drafts that you can then refine.

On the technical writing front, AI excels at synthesizing and translating dense research papers, data sets, system documents, or other complex information into simplified explanatory drafts. You can leverage AI to digest intricate technical details around products, processes, disciplines, etc., and produce initial versions of things like knowledge base support articles, release notes, or user manuals. AI innovations have extended into the realm of multimedia production too, with tools like an online video translator leading the charge, which can use complex AI algorithms to translate written text into engaging video presentations, further diversifying content creation possibilities.

The right AI solutions enhance (rather than replace) human creativity, intelligence, and judgment.


To sum it up, there is no need to choose one of the two between copywriting vs technical writing. Rather, use both across your business to ensure you are able to convert prospects, while also making things easier for them.

Copywriting taps into emotions and persuades, while technical writing provides clear and precise information. For a practical and convenient approach, consider adopting technical copywriting.

In essence, technical copywriting combines the best of both worlds – engaging storytelling and accurate information. It strikes a balance that captures attention and ensures that the audience gets the point. In the ever-changing business landscape, where grabbing and holding attention is crucial, technical copywriting offers a straightforward solution.

So, for those looking to communicate effectively without sacrificing clarity or engagement, technical copywriting is worth exploring. It’s a versatile approach that understands the need for both information and relatability.

= FAQs =

1. Why is copywriting important?

Copywriting is a critical component of many marketing efforts, including landing page optimization, social media marketing, and more. As a result, it’s vital to ensure your copy is compelling. That means focusing on brand consistency, hitting the right tone, and encouraging your audience to take specific actions.

2. Why is it important to write technical writing?

The answer to this question is a simple one; technical writing is important because it defines and explains the processes, applications, and practices that are necessary for businesses to function.

3. Which is better – content writing or technical writing?

Technical writing is to make sure people understand concepts thoroughly and understand how to troubleshoot themselves throughout the process. Content writing for tech companies is important to help capture the target audience’s attention and for them to read the content you’re writing.

4. Can a copywriter be a technical writer?

Yes, anyone can work on learning both writing skills and becoming a technical copywriter.

Noshin Nisa

Noshin Nisa is a Content Writer at WPFunnels with an interest for WordPress and Woocommerce. She loves to write, learn, and grow, with enthusiasm in Woocommerce, Sales Strategies, and Sales Funnel Builders.

Noshin Nisa

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