The Abandoned Cart feature lets Mail Mint track WooCommerce shoppers who add items to their cart but leave without completing checkout, and automatically follow up with them via automations and recovery emails.
Requirements: WooCommerce must be installed and active on your site.
Open Abandoned Cart Settings
From your WordPress dashboard, open Mail Mint → Abandoned Cart.
If cart tracking hasn’t been turned on yet, you’ll see an empty state that says “You have disabled cart tracking,” with a shortcut button:
- Click Enable Cart Tracking to jump straight to the settings screen, or
- Navigate manually via Mail Mint → Settings → Abandoned Cart
Both paths lead to the same place: the Abandoned Cart settings page under Integrations.
Turn On Cart Tracking
On the Abandoned Cart settings page, you’ll see the toggle off by default:
Toggle Enable Cart Tracking to ON.
This is the master switch — once enabled, Mail Mint starts recording cart activity whenever a customer adds an item to their cart, and the rest of the configuration options appear below it.
Save Your Settings
Click Save Settings in the top-right corner to apply your configuration.
That’s it — the feature is now on and running with sensible defaults.
Fine-Tune Additional Settings
Below the toggle, you’ll also find sections for Timing Configuration, Privacy Reminder, User Tracking, Mark Cart as Recovered, and When Cart is Abandoned. None of these are required to turn the feature on — they let you adjust things like how long Mail Mint waits before calling a cart “abandoned,” whether shoppers see a GDPR consent notice, and which order statuses count as “recovered.”
For a full breakdown of every field, its default, and when to change it, see Configuring Cart Abandonment Recovery for WooCommerce.
